As a reminder, the first step in planning a digital story is to decide what the “essential question” is. The essential question centers on the philosophical, moral, or thought-provoking theme.
Next, you need to decide on the unit questions, which address the learning outcomes and training benchmarks by asking students to analyze and contemplate the implications and reasons behind the content in the learning outcomes.
For my class project, my essential question is “How can I offer the best experience to a customer who calls with a storage array problem?”
The unit questions are
- What is the relationship among the components in the storage array?
- What is the process needed to diagnose and troubleshoot a problem?
- How do I know that there’s a problem with the storage array?
- What resources are available to diagnose and solve the problem?
- How do I develop a plan for solving the problem?
- How do I implement a problem solving plan?
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